Ellen Patnaude knows the challenges of balancing caregiving with raising a family and working full-time. In her professional life, Ellen is a workplace communication coach who works with companies around the world on ways to improve their everyday interactions. She's also the author of "I Thought You Knew..." Confessions of a Chronic Assumer. Ellen is a Detroit, Michigan native and a graduate of Alma College. She lives with her family in Lapeer, Michigan.